top of page
FAQ
1. What is a Virtual Administrative Assistant? A Virtual Administrative Assistant is a professional who provides administrative, creative, technical, or specialized support services to clients remotely. VAAs can help with tasks like scheduling, managing emails, social media, creating simple websites, customer service, and much more.
2. How do Virtual Administrative Assistants work? VAAs work remotely from their own office locations or homes, using digital tools and platforms like email, phone, chat, and project management software to communicate and complete tasks. This is very helpful for businesses and individuals, allowing them to get professional assistance without needing to hire full-time, on-site staff.
3. What types of tasks can you help with? Our Virtual Administrative Assistants can help with a wide range of tasks, including but not limited to: •Data entry •Customer service support •Calendar management •Email management •Social media management •Building WIX websites •Research •Document creation •And more!
4. How much does a virtual administrative assistant service cost? Our pricing varies depending on the type/types of service(s) and the number of hours required. We offer flexible plans, including hourly, part-time, and full-time packages. For detailed pricing information, please contact us directly for a custom quote.
5. How do I pay for services? We accept payments through major credit cards, PayPal, and direct bank transfers. Invoices are sent monthly, and we also offer pre-paid packages for convenience.
6. Do you offer any discounts or bulk packages? Yes, we are able to offer discounted rates for clients who commit to larger number of hours each month or sign up for long-term contracts. Please contact us for details about bulk packages or custom solutions.
7. How do I get started with a Virtual Administrative Assistant? Getting started is very easy! Simply fill out our [contact form], and we will get in touch with you to discuss your needs. Once we’ve identified the best VAA for your requirements, we’ll set up an onboarding call to get started.
8. What if I need a specialized Virtual Assistant? Our Virtual Administrative Assistants possess a wide range of expertise, including technical support, social media management, content creation, and more. If you need someone with a specific skill set, just let us know, and we’ll find you the best fit.
9. How do you ensure confidentiality and data security? We take confidentiality and security very seriously. Our VAAs are bound by strict confidentiality agreements, and we use secure communication channels and software to ensure your information is protected.
10. What if I’m not satisfied with my Virtual Administrative Assistant? Your satisfaction is our top priority. If you’re not happy with our service, please contact us, and we will work to resolve any issues. If needed, we can also match you with a different VAA who might be a better fit.
11. How do I cancel or pause my service? You can cancel or pause your services at any time by contacting our support team. Please note that any unused hours for the current month may not be refundable, depending on your plan.
Contact Us
Just fill in your details and we'll contact you to get started.
bottom of page